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Our Guiding Principles
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Always give/do more than you're asked for.
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Always do something (a side job) for free - we might have missed something on the assigned project.
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Always tell people we're working with what our schedule is - after they've told us what their schedule is.
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Always over-communicate, especially in asking questions to determine what the other parties want and need.
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Always leave a job site/project cleaner than when we first got there.
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Always fix/repair/replace our mistakes. The customer shouldn't pay for our errors.
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Never be late!
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Never forget: it's their money, home, and project we're working on.
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Never forget: they could have hired someone else.
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Never forget: they will always remember their last business interaction with you as a real estate professional. Make it a good memory!
We always strive to provide the best value for your money.
We never put expediency above quality.
The job may be done when we're finished,
but it's not complete until the customer is happy!
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