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Our Guiding Principles
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Always give/do more than you're asked for.
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Always do something (a side job) for free - we might have missed something on the assigned project.
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Always tell people we're working with what our schedule is - after they've told us what their schedule is.
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Always over-communicate, especially in asking questions to determine what the other parties want and need.
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Always leave a job site/project cleaner than when we first got there.
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Always fix/repair/replace our mistakes. The customer shouldn't pay for our errors.
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Never be late!
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Never forget: it's their money, home, and project we're working on.
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Never forget: they could have hired someone else.
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Never forget: they will always remember their last business interaction with you as a real estate professional. Make it a good memory!
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We always strive to provide the best value for your money.
We never put expediency above quality.
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The job may be done when we're finished,
but it's not complete until the customer is happy!
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